THESE POLICIES ARE NON NEGOTIABLE. IT IS YOUR RESPONSIBILITY TO BE FAMILIAR WITH ALL ASPECTS STATED IN THIS SHOP'S POLICY. IF YOU CANNOT RESPECT THE POLICIES STATED BY THIS SHOP OR IF YOU DO NOT AGREE WITH THEM, KINDLY REFRAIN FROM PLACING AN ORDER.

PROCESSING TIME 

PROCESSING TIME FOR PRESS ONS IS 7-14 BUSINESS DAYS 

PROCESSING TIME FOR JUNK CASES IS 5-7 BUSINESS DAYS 

RUSH ORDERS

RUSH ORDERS ARE AVAILABLE FOR AN ADDITIONAL $20.00. RUSHED ORDERS WILL BE SHIPPED WITHIN 2-3 BUSINESS DAYS. PLEASE USE THE CHAT BOX TO INQUIRE ABOUT A RUSH ORDER/OR CONTACT US AT (516) 690 7053. BUSINESS HOURS: MON-FRI//12PM-5PM. THIS OPTION IS ALWAYS AVAILABLE FOR SETS ON THIS SHOP, BUT IT MAY NOT BE APPLICABLE FOR SPECIFIC CUSTOM ORDERS. SOME CUSTOM ORDERS MAY INVOLVE THE PURCHASE OF CERTAIN CHARMS, ETC., WHICH REQUIRES TIME TO ARRIVE. WE WILL DISCUSS WHETHER YOUR ORDER CAN BE RUSHED.

SIZING

PLEASE MEASURE YOUR NAILS CAREFULLY AND ACCURATELY. EACH SET IS CRAFTED BASED ON THE SIZES YOU PROVIDE. IF YOU ENCOUNTER ANY DIFFICULTIES MEASURING, SIZING KITS ARE AVAILABLE FOR $5.00, PLUS SHIPPING. IF USING CUSTOM SIZES, PLEASE RETURN AFTER PURCHASING AND USE THE CONTACT FORM AT CHECK OUT/UTILIZE THE CHAT BUBBLE OR CONTACT US AT (516) 690 7053. BUSINESS HOURS MON-FR//12PM-5PM. INCLUDE YOUR ORDER NUMBER, CUSTOM SIZES AND THE NECESSARY INFORMATION.
(EX: Order #1007, Size: 2,5,6,5,8)

REPLACEMENT NAILS 

REPLACEMENT NAILS ARE AVAILABLE FOR PURCHASE IF NEEDED. PLEASE CONTACT US USING THE CONTACT FORM/CHAT BUBBLE OR AT REACH US AT (516) 690 7053.

RETURN POLICY 

ALL SALES ARE FINAL. ALL SALES ARE MADE TO ORDER; DUE TO THE NATURE OF THESE ORDERS, THERE WILL BE NO RETURNS. ONCE RECEIVED, IF THERE IS AN ISSUE WITH YOUR ORDER, PLEASE REACH OUT VIA THE CHAT BUBBLE/CONTACT FORM OR AT (516) 690 7053.

REFUND/CANCELLATION 

ALL SALES ARE FINAL. AN ORDER CAN BE REFUNDED FOR THE FULL AMOUNT IF CANCELED WITHIN THE FIRST 24 HOURS AFTER PURCHASE. AFTER 24 HOURS, CANCELLATIONS ARE NOT ACCEPTED. ONCE RECEIVED, IF THERE IS AN ISSUE WITH YOUR ORDER, PLEASE REACH OUT VIA OUR CHAT BUBBLE/CONTACT FORM OR AT (516) 690 7053.

SHIPPING 

IF THERE ARE ANY ERRORS WITH YOUR SHIPPING INFORMATION PLEASE CONTACT US IMMEDIATELY. WE ARE NOT RESPONSIBLE FOR ANY LATE OR LOST PARCELS. AFTER YOUR ORDER IS HANDED OVER TO THE POST OFFICE, ANY SHIPPING INQUIRIES YOU HAVE WILL NEED TO BROUGHT TO THEIR ATTENTION.